TERMS & CONDITIONS

A $100 deposit is required to secure your booking. Please note this deposit is non-refundable.

A guest attendance form must be completed before the party.

A no-show fee of $15 per person applies if confirmed guests do not attend (applies to parties with 8 or more attendees).

For hygiene and safety, socks must be worn by all children and accompanying adults.

Children must be always supervised by a responsible adult. Our staff are here to assist but do not provide supervision.

Once platter orders are confirmed, no changes or cancellations can be made.

Tables for adults are set up as part of our fixed party arrangement. We are unable to reserve or provide extra tables outside this setup.

Party poppers, piñatas, confetti, and sparkler candles are not permitted.

Please be aware we do not allow food or drinks from outside, apart from your cake which needs to be nut free.

We recommend you and your guests arrive at least 30 minutes before your party start time to allow for parking, check-in, and settling in. Party rooms are available only during the allocated party time.

If a party is rebooked within two weeks of the original date, a $100 rebooking fee will apply. Multiple changes within this period will also incur the same fee.

All decorations must be pre-approved. Blu-Tack (supplied by you) may be used, but sticky tape, nails, or similar are not permitted. Any damage caused will incur a $100 repair fee.